Apple Mail for Apple Macs
This section will guide you through setting up your RealNames email in Apple Mail.
To setup Apple Mail, please complete the following steps:
1. Open "Mail" and the screen below will appear.
2. Select "Add Other Mail Account..."
3. Click "Continue"
4. Enter the following:
Full Name : Enter your first name and last name (Ex. John Smith)
Email Address : Enter the RealNames email address you are trying to setup
Password : Enter your RealNames email password
Click "Create"
5. Enter the following Incoming Mail Server settings:
Account Type : Select IMAP from the options
Incoming Mail Server : Enter mail.realnames.com
User Name : Enter your RealNames email address
Password : Enter your RealNames email password
Click "Next"
6. Enter the appropriate port number. 143 is the default.
Use 993 if SSL is enabled or 143 if SSL is disabled. (Note, SSL is optional)
Click "Next"
7. Enter the following Outgoing Mail Server settings:
Outgoing Mail Server : Enter mail.realnames.com
User Name : Enter your RealNames email address
Password : Enter your RealNames email password
(Note: While Apple Mail says these fields are optional, you must enter the information in order to be able to SEND any emails.)
8. You're finished!
9. Note:
If you need to re-enter any of the information (like if you were to update your RealNames email password), simply select "Mail" in the menu bar, and then select "Preferences"
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Older versions of Apple Mail for Apple Macs
This section will guide you through configuring your RealNames email in Apple Mail
Please note: do not setup the email account through "System Preferences." The account should be setup in Apple Mail.
To setup Apple Mail, please complete the following steps:
1. Click on the Mail menu and select Preferences.
2. Click on the plus sign to add a new account.
3. Enter the following:
Full Name: enter your name as you want it to appear on outgoing messages
Email Address: enter your RealNames email address
Password: enter your RealNames email password
Click Continue.
4. Enter the following Incoming Mail Server settings:
Account Type: select IMAP from the list (POP3 is also supported by our mail server, however we recommend IMAP)
Description: enter your email address
Incoming Mail Server: Enter mail.realnames.com
User Name: enter your email address
Password: enter your RealNames email password
Click Continue.
5. Enter the following Outgoing Mail Server settings:
Description: RealNames Outgoing Server
Outgoing Mail Server: Enter mail.realnames.com
Put a check next to "Use only this server."
Put a check next to "Use Authentication" then enter your email address as the User Name and enter your password.
Click Continue.
If Apple Mail hangs while verifying the settings then you can click Cancel then click Continue to proceed.
6. Click Create.
7. The account configuration is complete. You can close the Accounts window.
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